privacy

Privacy

In these privacy policies, CIYA Group ("we," "our," or "the Company") outlines its procedures regarding data collected from users accessing our website at www.ciya.group ("Website") or otherwise providing personal data to us (collectively, "Users").

User Rights

You have the following rights:
  1. Request confirmation of whether and to what extent your personal data is being used and processed, and access to the personal data stored about you, along with additional information.
  2. Request a copy of the personal data voluntarily provided by you in a structured, commonly used, and machine-readable format.
  3. Request the correction of personal data we have stored about you.
  4. Request the deletion of your personal data.
  5. Object to the processing of your personal data by us.
  6. Request the restriction of the processing of your personal data by us.
  7. Submit a complaint to a supervisory authority.
Please note that these rights are not unlimited and are subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the rights listed here or require further information, please contact our Data Protection Officer at:
ciya.angola@gmail.com

Storage

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention periods are determined by the nature of the data collected and the purpose for which the data was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. Records containing customer personal data, account setup documents, communications, and other data are stored in accordance with applicable laws and regulations.

We may, at any time and at our sole discretion, correct, complete, or remove incomplete or inaccurate data.

Basis for Data Collection

The processing of your personal data (i.e., any data that can reasonably allow for the identification of your person; 'personal data') [insert an explanation of the legal basis for processing personal data, for example:] is necessary for us to fulfill our contractual obligations to you, provide our services, protect our legitimate interests, and comply with legal and financial regulatory requirements to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure, and other processing of your personal data as described in these privacy policies. Please carefully read the privacy policies before making decisions.

We collect two types of data and information from users:

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website ('Non-personal Data'). We do not know the identity of the user from whom non-personal data is collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., the browser used on the device, operating system, language settings, access time, etc.). We use this data to enhance the functionality of our website. We may also collect data regarding your activity on the website (e.g., pages visited, browsing patterns, clicks, actions, etc.).

The second category includes personal data, which are data that can identify an individual or can be identified through reasonable measures. Such data may include:
  • Device Data: We collect personal data from your device. This data includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data arising from your activity on the website.
  • Registration Data: When you register on our website, you will be asked to provide certain information, such as first and last name, email address, address, or other information.

How Do We Obtain Data About You?

We obtain your personal data from various sources:
  •  You voluntarily provide us with such data, for example, when registering on our website.
  •  We receive such data when you use our website or access it in connection with one of our services.
  •  We receive such data from other providers, services, and public records (for example, from data traffic analysis providers)

How Are the Data Used? To Whom Are the Data Disclosed?

We do not disclose user data to third parties, except as described in these privacy policies.

In addition to the various purposes listed above, we may also share personal data with our subsidiaries, affiliated companies, and subcontractors.

In addition to the purposes outlined in these privacy policies, we may share personal data with our trusted external providers located in various jurisdictions around the world for the following reasons:
  • Hosting and operating our website
  • Providing our services, including personalized display of our website
  • Storing and processing such data on our behalf
  • Serving ads and the ability to assess the success of our advertising campaigns, retargeting users
  • Providing marketing offers and promotional materials related to our website and services
  • Conducting studies, technical diagnostics, or analyses
We may also disclose data if we believe, in good faith, that it is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce our policies (including our agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or take action against illegal activities, other misconduct, suspicions of fraud, or security issues; (iv) assert or defend our own legal claims or rights or protect against claims from others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement agencies and/or protect intellectual property or other legal claims.

Cookies

For the provision of relevant services, we and our partners use cookies. This applies when you visit our website or access our services.

A 'cookie' is a small data packet associated with your device when you visit a website from that website. Cookies are useful and can be used for various purposes. These include facilitating navigation between different pages, automatically enabling certain features, saving your settings, and providing optimized access to our services. The use of cookies also allows us to display relevant advertising tailored to your interests and collect statistical information about your use of our services.

This website uses the following types of cookies:

a. 'Session cookies,' which ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device when you close your browser.

b. 'Persistent cookies,' which are only read by the website and are not deleted when you close your browser window but are stored on your computer for a specific duration. This type of cookie allows us to identify you on your next visit and save your settings, for example.

c. 'Third-party cookies,' set by other online services that have their own content on the page you visit. These can include external web analytics companies that capture and analyze access to our website.

Cookies do not contain personal data that identifies you, but the personal data stored by us may be linked by us to the data contained in the cookies. You can remove cookies through the device settings of your device. Follow the appropriate instructions. Please note that disabling cookies may restrict certain functions when using our website.

The tool we use is based on  Snowplow Analytics  technology. The data we collect for the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect personal data and is used solely by our web hosting provider and service provider to enhance their own offerings.

Use of Script Libraries (Google Web Fonts)

In order to ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are transferred to your browser's cache, so they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a default font.

When accessing script or font libraries, a connection to the operator of the library is automatically established. In theory, there is a possibility for this operator to collect data. Currently, it is not known whether or for what purpose the operators of the respective libraries actually collect data.

You can find the privacy policy of the operator of the Google library here: https://www.google.com/policies/privacy.

Collection of Data by Third Parties

This policy covers only the use and disclosure of data that we collect from you. When you post data on other websites or disclose it to third parties on the internet, different terms may apply. Therefore, always carefully read the terms and privacy policies when you disclose data.

These privacy policies do not apply to the business practices of companies not owned or controlled by us, or to individuals other than our employees and agents, including third parties to whom we disclose data as described in these privacy policies.

How Do We Protect Your Data?

We implement security measures on the website with great care to protect your data. We employ industry-standard procedures and guidelines to ensure the protection of collected and stored data, preventing unauthorized use of such data. We also require third parties to adhere to similar security requirements in accordance with these privacy policies. While we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to our website or misuse it, and we make no express or implied warranty that we can prevent such access.

Transfer of Data Outside the European Economic Area (EEA)

Please be aware that some recipients may have their headquarters outside the European Economic Area. In such cases, we will only transfer your data to countries approved by the European Commission as having an adequate level of data protection, or we will ensure an adequate level of data protection through a legal agreement.

Updates or Changes to These Privacy Policies

We reserve the right to change or review these privacy policies from time to time. You can find the date of the current version under 'Last Updated.' Your continued use of the platform after the posting of such changes on our website constitutes your consent to these changes to the privacy policies and is considered your agreement to be bound by the modified terms.

Last Updated On October, 23rd, 2023
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